The City of Macclenny has implemented a new credit card utility payment system that allows our utility customers to pay their utility bill online.  Payments are processed through "Point And Pay, Inc." and convenience fees will apply. Point And Pay, Inc. is a 3rd party service that charges the customer a convenience fee, NOT the City Of Macclenny.


Instructions
Please completely read all of the following instruction before proceeding! The "Pay Bill Online" button is located at the bottom of this page!


This system requires that the customer have a current "Payment Coupon" in order to process the payment online.  The "Payment Coupon" comes with your utility bill that we mail to your home each month and is the part that you would normally detach and return to us with your payment.  Please review the instructions and examples shown below.

Steps for submitting payments:


1.) Choose your method of payment and input your card or check information.
2.) Enter Account Number - Located on your "Payment Coupon" .
3.) Enter Payment Amount - enter the payment amount shown under "TOTAL DUE" from your "Payment Coupon".
4.) Enter Name on Card - As shown on your credit card, in CAPS or upper case text.
5.) Enter Email Address - enter valid email address so Point And Pay can contact you if there is a problem.
6.) Enter Phone Number - use your daytime phone on file with credit card company.
7.) Enter Cell Number - use your cell phone number if don't have a home phone number.
8.) Enter Billing Address - on file with credit card company or as shown on your credit card billing statement.
10.) Enter Comments - Optional.
11.) Press the "Continue" button to proceed with payment process and continue following the online instructions.


Payment Coupon Example


Click the button below to enter Point And
 Pay's  secure payment submittal page.