Please note: the City Of Macclenny does not process online payments! The online payment service is provided as a convenience for our customers and is provided by FIS, a 3rd party company. If you experience any problems with paying your utility bill online, please call the FIS customer support number at 877-513-5465!
To review or pay your utility bill, please follow the link below!
The online payment system accepts debit cards, credit cards, and e-check payments. You will need your account number and a 4 digit pin number located on your utility bill in order to use the system. All debit card and credit card transactions include a $3.05 convenience fee charged by the 3rd party processor, not the City of Macclenny! There is a $239.99 cap on credit/debit card payments. All E-Check transactions include a $1.05 convenience fee charged by the 3rd party processor, not the City of Macclenny! There is no cap on E-Check payments. We strongly encourage all utility customers to take advantage of the new E-Check payment method when paying online.